CALL TOLL FREE
Argentina: 0-800-333-01-83
Estados Unidos: 1-888-843-0231
México: 800-681-1898
Venezuela: 0501-482265-1
(Contingency number): 0212-3357500
Colombia: 01-800-5189-173
*Rest of the world: 001-787-523-1064
We remind you that our customer service number 0501-4822651 remains active from Monday to Friday From 8:00 to 17:00, in the event of any failure, the contingency number 0212-3357500 will be automatically activated, through which you can contact us and we will gladly assist you.
IMPORTANT INFORMATION REGARDING PROCEDURES FOR OPENING A NEW ACCOUNT OR APPLYING FOR A LOAN AS REQUIRED BY BSA SECTION 326 AND THE UNITED STATES PATRIOT ACT:
In order to support government authorities in the fight against the financing of terrorist activities and money laundering, the United States Federal legislation (USA PATRIOT ACT) requires all financial institutions to obtain, verify and record information that identifies each person who opens an account. What this means for you: When you open an account, we’ll ask for your name, address,
date of birth and we will ask you for any other information that allows us to identify you. We may also ask you to show us your identification either a Passport or other identification documents. We may require one or more forms of unexpired photo identification. We may validate the information you provide to us to ensure that we have a reasonable level of assurance regarding your identity. We may contact you to request additional information. If your account is funded before we verify your information, you may not have access to the funds. If we are unable to verify your identity to our satisfaction, we will not open the account or may close it.
We are a Bank registered under the laws of the Commonwealth of Puerto Rico and supervised by the Office of the Commissioner of Financial Institutions (OCIF).
We operate as an international banking entity (EBI), with a wide reach in 20 Latin American countries, resulting in the best option to open an account in dollars or euros, easily and safely, without leaving the country of residence.
